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Implementation Project Manager
at ADP in Georgia-Atlanta
Alpharetta, GA, US
Requisition #: TSAS35850
Job Title: Implementation Project Manager
Job Responsibilities:
(Description)
Accountable for executing the “OneADP” project management methodology for all assigned projects spanning multiple products and business units. Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversees development, communication, control and execution of project plans in a manner consistent with the framework of the “OneADP” solution delivery and ensures client needs are satisfied by delivering projects with a high degree of quality. Ensures goals are met by client and ADP Project Team Members who may represent multiple business units including Implementation Specialists, Trainers, Sales Representatives, Client Services Representatives, vendors and others by ensuring they understand and adhere to key timeframes and quality goals. Ensures resources are shared dynamically to meet the demands (internal and external) of specific areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES (see chart for breakdown for each level in the job family):
1. Executes the “OneADP” Project Management methodology with a focus on concurrent multi product implementations.
•
Responsible for the successful implementation of the entire \"OneADP\" product solution from Sales transition through Implementation to Service transition. •
Accountable for the coordination of tasks throughout the project life cycle from Sales to Implementation to Service while maximizing the client relationship at all levels and providing a unified client experience. •
Gains commitment, alignment and engagement from all Project Team Members in pursuit of Major Accounts Services’ mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that may span multiple business units (i.e. Retirement Services, FSA/Cobra, Concur, 3rd-party vendors, etc.) •
Develops and executes appropriate client conversion strategies. Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. •
Adheres to project management standards of overall methodology, tools and implementation processes. 2. Collaborates and maintains project control:
•
Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and SBU associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. •
Manages, leads and inspires a highly virtual and matrix-managed client and ADP Project Team by expertly guiding them from the project definition through the achievement of all project goals. •
Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. •
Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions. 3. Sales Partnership/Alignment:
•
Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. •
Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients’ integrated solution and value proposition objectives. •
Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations. 4. Internal and external relationships:
o Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members.
•
Maintains the Project Team’s focus on exceeding client expectations. •
Proactively contacts clients during the implementation process to assess their satisfaction and the team’s ability to deliver a comprehensive “OneADP” solution. Monitors the Implementation quality and productivity using established metrics. •
Develops professional relationships with ADP associates from other business units, and leverages those
relationships to ensure a quality implementation experience for the client.
•
Anticipates and oversees escalated project issues and assures that the responsibility for resolution is assigned and resolved by the appropriate Project Team Members. •
Provides appropriate feedback to team members and management regarding the overall team performance as well as individual performance in achieving project goals.
5. Mentor new Project Managers, provide leadership, guidance and direction to team members in the absence of the manager, participation in task forces, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other SBUs.
Essential Responsibility Project Manager I Project Manager II Project Manager III
1. Executes the “OneADP” Project Management methodology with a focus on concurrent multi product implementations 40%≈ap;ap;nsp; 35%≈ap;ap;nsp; 30%≈ap;ap;nsp;
2. Collaborates and maintains project control 35%≈ap;ap;nsp; 30%≈ap;ap;nsp; 25%≈ap;ap;nsp;
3. Sales Partnership/ Alignment 15%≈ap;ap;nsp; 15%≈ap;ap;nsp; 20%≈ap;ap;nsp;
4. Internal and external relationships 10%≈ap;ap;nsp; 15%≈ap;ap;nsp; 15%≈ap;ap;nsp;
5. Mentor new Project Managers, provide leadership, guidance and direction to team members in the absence of the manager, participation in task forces, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other SBUs. 0%≈ap;ap;nsp; 5%≈ap;ap;nsp; 10%≈ap;ap;nsp;
Total 100%≈ap;ap;nsp; 100%≈ap;ap;nsp; 100%≈ap;ap;nsp;
NON-ESSENTIAL RESPONSIBILITIES:
Performs other related duties as assigned.
REPORTING RELATIONSHIPS:
1A) Supervisor: Project Manager I and II: Project Management Manager B) Supervision Received: Project Manager I and II: Limited – little direction needed 2) Supervisory Authority: Project Manager I and II: Monitors the activities of Implementation Specialists/Consultants as they relate to assigned projects Qualifications:
Education: Project Manager I and II: Bachelors Degree in Business Administration or related field or equivalent in education and experience required. Professional certifications (CPP or PHR) preferred. Continuing education or certification in Project Management is helpful. Level II must be working towards Professional Project Management certification.
Experience: Project Manager I: - Minimum of 3 years of project management experience or minimum of 2 years of directly related ADP implementation project experience with resultant product knowledge and increasing application and demonstration of project leadership skills. Clearly possesses both advanced knowledge of functional area, plus in-depth knowledge of related company products. Recognized as having advanced knowledge of assigned topics and as an overall expert in managing projects.
Generic Skills: All Project Managers:
•
Strong negotiation skills •
Competent in Microsoft Office Applications •
Demonstrated project leadership •
Demonstrated conflict resolution skills •
Excellent communication skills (persuasion, motivation) •
Excellent analysis skills •
Strong relationship building/networking skills •
Results-orientation/exceeding client expectations •
Creates and articulates a clear sense of direction •
Champions ADP processes and tools
Qualifications Required
(Experience, Skills, Academic):
Qualifications:
Education: Project Manager I and II: Bachelors Degree in Business Administration or related field or equivalent in education and experience required. Professional certifications (CPP or PHR) preferred. Continuing education or certification in Project Management is helpful. Level II must be working towards Professional Project Management certification. Strong negotiation skills •
Competent in Microsoft Office Applications •
Demonstrated project leadership •
Demonstrated conflict resolution skills •
Excellent communication skills (persuasion, motivation) •
Excellent analysis skills •
Strong relationship building/networking skills •
Results-orientation/exceeding client expectations •
Creates and articulates a clear sense of direction •
Champions ADP processes and tools
URL to apply:
http://www.adp-jobs.com/talentcommunity/apply/1259962/?#tracked
Education: Bachelors
Job Category: Implementation
Area of Interest: Management (Implementation)
Requisition #: TSAS35850
Job Title: Implementation Project Manager
Job Responsibilities:
(Description)
Accountable for executing the “OneADP” project management methodology for all assigned projects spanning multiple products and business units. Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. Oversees development, communication, control and execution of project plans in a manner consistent with the framework of the “OneADP” solution delivery and ensures client needs are satisfied by delivering projects with a high degree of quality. Ensures goals are met by client and ADP Project Team Members who may represent multiple business units including Implementation Specialists, Trainers, Sales Representatives, Client Services Representatives, vendors and others by ensuring they understand and adhere to key timeframes and quality goals. Ensures resources are shared dynamically to meet the demands (internal and external) of specific areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES (see chart for breakdown for each level in the job family):
1. Executes the “OneADP” Project Management methodology with a focus on concurrent multi product implementations.
•
Responsible for the successful implementation of the entire \"OneADP\" product solution from Sales transition through Implementation to Service transition. •
Accountable for the coordination of tasks throughout the project life cycle from Sales to Implementation to Service while maximizing the client relationship at all levels and providing a unified client experience. •
Gains commitment, alignment and engagement from all Project Team Members in pursuit of Major Accounts Services’ mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that may span multiple business units (i.e. Retirement Services, FSA/Cobra, Concur, 3rd-party vendors, etc.) •
Develops and executes appropriate client conversion strategies. Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. •
Adheres to project management standards of overall methodology, tools and implementation processes. 2. Collaborates and maintains project control:
•
Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and SBU associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. •
Manages, leads and inspires a highly virtual and matrix-managed client and ADP Project Team by expertly guiding them from the project definition through the achievement of all project goals. •
Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. •
Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions. 3. Sales Partnership/Alignment:
•
Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. •
Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients’ integrated solution and value proposition objectives. •
Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations. 4. Internal and external relationships:
o Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members.
•
Maintains the Project Team’s focus on exceeding client expectations. •
Proactively contacts clients during the implementation process to assess their satisfaction and the team’s ability to deliver a comprehensive “OneADP” solution. Monitors the Implementation quality and productivity using established metrics. •
Develops professional relationships with ADP associates from other business units, and leverages those
relationships to ensure a quality implementation experience for the client.
•
Anticipates and oversees escalated project issues and assures that the responsibility for resolution is assigned and resolved by the appropriate Project Team Members. •
Provides appropriate feedback to team members and management regarding the overall team performance as well as individual performance in achieving project goals.
5. Mentor new Project Managers, provide leadership, guidance and direction to team members in the absence of the manager, participation in task forces, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other SBUs.
Essential Responsibility Project Manager I Project Manager II Project Manager III
1. Executes the “OneADP” Project Management methodology with a focus on concurrent multi product implementations 40%≈ap;ap;nsp; 35%≈ap;ap;nsp; 30%≈ap;ap;nsp;
2. Collaborates and maintains project control 35%≈ap;ap;nsp; 30%≈ap;ap;nsp; 25%≈ap;ap;nsp;
3. Sales Partnership/ Alignment 15%≈ap;ap;nsp; 15%≈ap;ap;nsp; 20%≈ap;ap;nsp;
4. Internal and external relationships 10%≈ap;ap;nsp; 15%≈ap;ap;nsp; 15%≈ap;ap;nsp;
5. Mentor new Project Managers, provide leadership, guidance and direction to team members in the absence of the manager, participation in task forces, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other SBUs. 0%≈ap;ap;nsp; 5%≈ap;ap;nsp; 10%≈ap;ap;nsp;
Total 100%≈ap;ap;nsp; 100%≈ap;ap;nsp; 100%≈ap;ap;nsp;
NON-ESSENTIAL RESPONSIBILITIES:
Performs other related duties as assigned.
REPORTING RELATIONSHIPS:
1A) Supervisor: Project Manager I and II: Project Management Manager B) Supervision Received: Project Manager I and II: Limited – little direction needed 2) Supervisory Authority: Project Manager I and II: Monitors the activities of Implementation Specialists/Consultants as they relate to assigned projects Qualifications:
Education: Project Manager I and II: Bachelors Degree in Business Administration or related field or equivalent in education and experience required. Professional certifications (CPP or PHR) preferred. Continuing education or certification in Project Management is helpful. Level II must be working towards Professional Project Management certification.
Experience: Project Manager I: - Minimum of 3 years of project management experience or minimum of 2 years of directly related ADP implementation project experience with resultant product knowledge and increasing application and demonstration of project leadership skills. Clearly possesses both advanced knowledge of functional area, plus in-depth knowledge of related company products. Recognized as having advanced knowledge of assigned topics and as an overall expert in managing projects.
Generic Skills: All Project Managers:
•
Strong negotiation skills •
Competent in Microsoft Office Applications •
Demonstrated project leadership •
Demonstrated conflict resolution skills •
Excellent communication skills (persuasion, motivation) •
Excellent analysis skills •
Strong relationship building/networking skills •
Results-orientation/exceeding client expectations •
Creates and articulates a clear sense of direction •
Champions ADP processes and tools
Qualifications Required
(Experience, Skills, Academic):
Qualifications:
Education: Project Manager I and II: Bachelors Degree in Business Administration or related field or equivalent in education and experience required. Professional certifications (CPP or PHR) preferred. Continuing education or certification in Project Management is helpful. Level II must be working towards Professional Project Management certification. Strong negotiation skills •
Competent in Microsoft Office Applications •
Demonstrated project leadership •
Demonstrated conflict resolution skills •
Excellent communication skills (persuasion, motivation) •
Excellent analysis skills •
Strong relationship building/networking skills •
Results-orientation/exceeding client expectations •
Creates and articulates a clear sense of direction •
Champions ADP processes and tools
URL to apply:
http://www.adp-jobs.com/talentcommunity/apply/1259962/?#tracked
Education: Bachelors
Job Category: Implementation
Area of Interest: Management (Implementation)
Published at 30-06-2011
Viewed: 676 times
Viewed: 676 times