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Full-time Senior Conversions Analyst

at Broadridge Financial Solutions in New Jersey-Northern

Conversion analysts are responsible for being part of a team that on boards new clients onto the Impact Platform. Also act as a subject matter expert for specific areas of Impact functionality providing training and testing support• Subject Matter expert for client on specificc areas of functionality within IMPACT.
• Testing support during all phases of client testing.
• Client point of contact for all client inquiries for his or her functional area of expertise.
• Faclitate all client training in his or her area of expertise
• Workflow / Gap analysis.
• Issue tracking and resolution.
• Static data set up and testing.
• Training

Qualifications Required :

Background in Fixed Income and back office operations in the Financial Services Industry.

Experience converting new clients onto an online service offering.

Experience working with Broadridge's IMPACT product is a big plus.

Strong client service background is a must.

Skills:
- Relationship Management
- Workflow Analysis
- Application Testing
- System Testing
- Implementation
- KNOWLEDGE OF PRODUCT LINE
- Knowledge of Brokerage Operations Processes
- Developing and Providing End User Training


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Published at 30-08-2011
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